Shipping policy
Welcome to Casa De Renova! We are committed to providing a seamless shopping experience, including reliable and efficient shipping services. Please review our shipping policy to understand how we handle and process your orders.
Processing Time:
Orders are typically processed within 1-3 business days (excluding weekends and holidays).
You will receive an order confirmation email once your order is successfully placed.
Shipping Methods and Delivery Times:
Standard Shipping: Delivery within 5-10 business days.
Expedited Shipping: Delivery within 2-5 business days (available at an additional cost).
Delivery times may vary based on your location and chosen shipping method.
Shipping Costs:
Standard Shipping: Free for orders over $100. A flat fee of $9.99 applies to orders under $100.
Expedited Shipping: Charges are calculated at checkout based on your location.
International Shipping:
Casa De Renova ships internationally to selected countries. International shipping fees and delivery times will be calculated at checkout.
Please note that customers are responsible for any customs duties, taxes, or fees imposed by their country.
Order Tracking:
Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
If you do not receive your tracking details within the expected timeframe, please contact our support team.
Shipping Restrictions:
We do not ship to P.O. Boxes or APO/FPO addresses.
Some items, due to their size or weight, may have specific shipping restrictions, which will be indicated on the product page.
Damaged or Missing Items:
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and a description of the issue.
We will work promptly to resolve the matter by replacing the item or issuing a refund.
Lost Packages:
If your package is lost in transit, please reach out to our support team for assistance. We will with the carrier to locate your order or process a replacement if necessary.
Contact Us:
If you have any questions or concerns about your order or our shipping policy, please reach out to us at:
Email: support@casaderenova.com
Phone: +353868333123
Thank you for choosing Casa De Renova. We’re excited to bring elegance and functionality